We Make Business Personal

Serving customers since 1995

Headquartered in Westport, CT, Alliance Business Services provides nationwide voice and data services to small-to-medium sized business and enterprise customers using the AT&T Global Network. As an AT&T Platinum Elite Solution Provider and nearly 25 years of industry experience, agents and customers alike can depend on Alliance for superior service and support, while receiving the most competitively-priced total end-to-end AT&T solution.

At Alliance, customers are our number one priority, and that is why we strive to provide quality products and services at the very best prices, while providing a faster and easier way to do business.


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Why Choose Alliance

Individual Approach

We understand that each customer’s infrastructure and needs are different. Through the help of our highly skilled and experienced team of engineers, Alliance Business Services delivers a fully-qualified and customized solution to fit each customer’s individual requirements.

Complete AT&T Offering

As an AT&T Platinum Elite Solution Provider, Alliance Business Services provides customers access to network, hosting, and security products powered by AT&T including legacy and new strategic services for small/medium business and enterprise customers.

Dedicated Support

We know how important staying connected is, so at Alliance, we work hard to make sure that your business is up and running 24 hours, 7 days a week. Alliance Business Services provides both its agents and customers with dedicated in-house 24/7 support, billing, engineering, and provisioning.

Simple Ordering Process

We know that sometimes ordering voice and data services can be arduous, complicated and time consuming. Our experts work hard to create a flawless order-to-activate process to ensure services are installed on time, correctly, and in compliance with policy and contracts.

Our Team


Jess DiPasquale

Jess DiPasquale leads the strategic planning and financial growth of Alliance, and has significantly grown the Alliance client base by helping telecommunication resellers meet their service needs and maximize profitability.

With over 25 years of business management experience in Fortune 500 companies, Jess' diversified sales and marketing experience has helped Alliance to position itself as a unique service-oriented company in the telecom industry.


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Senior Director of Business Development

Susan Lawless

As Sr. Director of Business Development, Susan is responsible for supporting business growth by promoting, implementing and managing telecommunications solutions at Alliance.

With more than 20 years of experience in the telecom industry, Susan has held various management roles including Director of International and Domestic Agent Support, and Director of Project Management and General Management. She has worked in domestic and international environments with both sales teams and agent partners to reach mutually agreed upon goals and objectives. Her extensive experience in in the field has allowed Susan to develop a history of building and leading cross-functional teams to achieve strategic corporate objectives with diverse telecom products.


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Director of Channel Sales

Alexie Teferi

Alexie joined Alliance Business Services 2015, bringing 16 years of telecom experience, including extensive expertise in AT&T products and services. Prior to joining Alliance she was the Senior Channel Manager at ACC Business and worked as a telecommunications solutions consultant. Alexie first joined the AT&T team in 2004 as an account manager in enterprise sales after obtaining her M.A. in International Relations and Economics.

Some of her notable accolades President for Women of AT&T from 2009-2014, and recipient of the AT&T Diamond Club Sales award, Circle of Excellence, Vice Presidents Club and eight Run Through the Warehouse sales awards.

In her spare time Alexie volunteers as a language instructor and sings in chorus groups.


Chief Financial Officer

Mary O'Keeffe

As Chief Financial Officer for Alliance, Mary B. O’Keeffe oversees the company’s financial reporting, banking relationships and employee benefits. She also manages operational areas for the company including risk management, pricing, and provisioning.

Mary has over 20 years of experience in all aspects of accounting and financial reporting, including 11 years in public accounting with KPMG, followed by tenures in executive-level financial positions with several well-known consumer product companies.


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