About Alliance Business Services

We make business personal!

Headquartered in Westport, CT, Alliance Business Services provides nationwide voice and data services to small-to-medium sized business and enterprise customers using the AT&T Global Network. With over 20 years of industry experience, agents and customers alike can depend on Alliance for superior service and support, while receiving the most competitively-priced total end-to-end AT&T solution.

Our Mission: At Alliance, customers are our number one priority, and that is why we strive to provide quality products and services at the very best prices, while providing a faster and easier way to do business.

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Meet Our Team

Jess DiPasquale


Jess DiPasquale leads the strategic planning and financial growth of Alliance, and has significantly grown the Alliance client base by helping telecommunication resellers meet their service needs and maximize profitability.


With over 25 years of business management experience in Fortune 500 companies, Jess' diversified sales and marketing experience has helped Alliance to position itself as a unique service-oriented company in the telecom industry.

Mary B. O'Keeffe

Chief Financial Officer

As Chief Financial Officer for Alliance, Mary B. O’Keeffe oversees the company’s financial reporting, banking relationships and employee benefits. She also manages operational areas for the company including risk management, pricing, and provisioning.


Mary has over 20 years of experience in all aspects of accounting and financial reporting, including 11 years in public accounting with KPMG, followed by tenures in executive-level financial positions with several well-known consumer product companies.

Susan Lawless

Sr. Director of Business Development

As Sr. Director of Business Development, Susan is responsible for supporting business growth by promoting, implementing and managing telecommunications solutions at Alliance.


With more than 20 years of experience in the telecom industry, Susan has held various management roles including Director of International and Domestic Agent Support, and Director of Project Management and General Management. She has worked in domestic and international environments with both sales teams and agent partners to reach mutually agreed upon goals and objectives. Her extensive experience in in the field has allowed Susan to develop a history of building and leading cross-functional teams to achieve strategic corporate objectives with diverse telecom products.